Services

Itch Digital provides effective Innovation Management by focusing on Consulting, Strategy, Planning and Project Management of Digital Services for Media, Entertainment and Telecommunications. We work in both Agile and Waterfall methodologies, develop User Stories and manage development teams through SRUM and daily standups.

We focus on Innovation Management for:

  • Solutions Integration
  • User Interface & User Experience Design
  • Product Design & Development
  • Web & Mobile 2.0, IPTV
  • Performance Tuning
  • Support Services

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What we don’t do

  • Resell third party software
  • Under-quote to win business then ‘Change Request’ to maximise profit
  • Pass on excessive management overheads
  • Have immovable, non-flexible processes that don’t fit with your own
  • Miss deadlines or compromise quality

Approach – our Innovation DNA

Delivery & Solutions Integration – Step 1:

  • Focus on and specialise in industry verticals not the broader market – Digital “Strategy” is planned within the project, not outside it
  • Understand both business & user requirements up front – quality of experience, solution, costs & ROI
  • Simplify the development process by phasing into bite-size-chunks and develop iteratively to reduce risk, test the user experience and ensure quality
  • Know the technology value-chain, so the gaps and where they occur – We strive to innovate but not at the expense of using proven technology
  • Deliver and deliver well – How?

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Manage & Integrate Complex Media Solutions – Step 2:

  • Scaleable development
    • Deliver iteratively and test
    • Performance benchmark
    • User-test against requirements and product design
  • User Requirements, Capture & (Re)define
    • User insights – use data analysis to refine requirements
    • User-centred product design – understand the consumer offering
    • Rich media applications
  • Add Value to Product & Custom Services
    • Vendor product software selection validated to requirements
    • Off-the-Shelf product assessment, RFP tender management
    • Development of media platforms and systems integration
    • Expertise identifies gaps (or known issues) in food/value chain
  • Expert Understanding of Digital Media
    • Business requirements, strategy & ROI (CAPEX/OPEX)
    • Consumer offering & revenue model – Ad Portal vs Publisher, Subscription services
    • Content publishing, syndication and reuse (2.0 Integration)
    • Cross-platform strategy (UGC, Social Networks, Mobile, IPTV, V/CMS)

[itching] to know more?

call: +61 (02) 8003 4003 email: sales@itchdigital.com or contact us here