Services

Itch Digital focuses on Consulting, Strategy, Planning and Management of Digital Services for Media, Entertainment and Telecommunications.

Our Digital Services capability

  • Solutions Integration
  • User Interface & User Experience Design
  • Product Design
  • Web & Mobile 2.0, IPTV
  • Performance Tuning
  • Support Services

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What we don’t do

  • Display advertising banners, emails, brochure-ware or microsite development
  • Resell third party software
  • Under-quote to win business then ‘Change Request’ to maximise profit
  • Position “strategy” as a separate project – as specialists it is implicit with all that we do
  • Pass on excessive management overheads
  • Have immovable, non-flexible processes that don’t fit with your own
  • Miss deadlines or compromise quality

Approach – our DNA

Delivery and Solutions Integration – Step 1:

  • Focus on and specialise in industry verticals not the broader market – Digital “Strategy” is planned within the project, not outside it
  • Understand both business & user requirements up front – quality of experience, solution, costs & ROI
  • Simplify the development process by phasing into bite-size-chunks and develop iteratively to reduce risk, test the user experience and ensure quality
  • Know the technology value-chain, so the gaps and where they occur – We strive to innovate but not at the expense of using proven technology
  • Deliver and deliver well – How?

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Integrate & Understand Complex Media Solutions – Step 2:

  • Scaleable development
    • Deliver iteratively and test
    • Performance benchmark
    • User-test against requirements and product design
  • User Requirements, Capture & (Re)define
    • User insights – use data analysis to refine requirements
    • User-centred product design – understand the consumer offering
    • Rich media applications
  • Add Value to Product & Custom Services
    • Vendor product software selection validated to requirements
    • Off-the-Shelf product assessment, RFP tender management
    • Development of media platforms and systems integration
    • Expertise identifies gaps (or known issues) in food/value chain
  • Expert Understanding of Digital Media
    • Business requirements, strategy & ROI (CAPEX/OPEX)
    • Consumer offering & revenue model – Ad Portal vs Publisher, Subscription services
    • Content publishing, syndication and reuse (2.0 Integration)
    • Cross-platform strategy (UGC, Social Networks, Mobile, IPTV, V/CMS)

[itching] to know more?

call: +61 (02) 8003 4003 email: sales@itchdigital.com or contact us here