• By Brian X. Chen
• October 13, 2009  |
• 3:58 pm  |
• Categories: Security, Storage

In response to widespread media coverage Monday, Apple has acknowledged a bug in its latest operating system, Snow Leopard, that involved some users losing a large amount of their data when logging into guest accounts.

“We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” an Apple representative said in a statement.

As far back as September, a number of Snow Leopard users documented the problem on several forum threads. They said the bug involves the home directory — the Mac’s primary user folder — being replaced with an empty folder after users log in with a Guest account. That resulted in loss of documents, downloads, pictures, music and other types of files, the affected users claimed.